Hi, I have had a lot of grief with my Outlook 2007 - periodically it freezes.When I try to kill the process, and restart, it keeps getting stuck at "updating cached messages (250/xxxx)". I have to kill and restart a few times (today has been more than 10, hence this message), and then on one of these tries, it seems to get over the hurdle and I am able to use it. I use IMAP type account on our organization's server, managed by a dedicated group of network operations specialists. However, working with Outlook has been continual frustration over the last few months with Outlook.
I currently have about 1770 or so messages and it seems Outlook cannot handle this number. I was able to get to emails, but after a few minutes, freezes again. I wonder if have seen this issue reported elsewhere - and if you can point me to a solution. Hi Diane, The problem does not lie with the 250th message specifically. If you kill Outlook and open it again it then hangs at "updating cached messages (500/1700)" and so on until you finally manage to update all the headers.I tried your suggestion and found I the Onenote icon and enabled it. Again restart, and again freezes at "updating cached messages (250/1770)". A related problem seems to be that Outlook does not always honour download headers only in Send / Receive options.I have found no logic as to why one folder does and another doesn't!Whilst checking various on options and settings as I have composed this email, I think I may have stumbled across a partial solution.When you right click and go to properties on some of the folders I have been having problems with, the "Initial view on folder:" in the Administration tab is showing "Normal".
In the problematic folders, you have the option to select "IMAP folders".
If you select this, the folder opens instantly and you do not have the update cached header problem.
(I still had a problem in a folder with 11000 messages (auto spam filter for the last 7 days!
) whereby Outlook decided to download the whole mail rather than just the headers) I hope this helps towards a speedy resolution of this problem.
Many thanks, Tom "Diane Poremsky [MVP]" wrote: Hi Diane, Tom, Tom, I tried your suggestion but in the properties tab of my Inbox, I do not have the field "initial view on folder". I had no choice but to move out all the messages from my Inbox to another offline folder.
Then, Outlook 2007 worked fine, for two weeks or so.