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Abstract This article describes the tools used to troubleshoot a Microsoft Windows XP or Windows Server 2003-based wireless client, a wireless access point (AP), and the Internet Authentication Service (IAS) when using Institute of Electrical and Electronic Engineers (IEEE) 802.1X authentication for IEEE 802.11-based wireless connections.
This article also describes the most common problems with IAS authentication and authorization, certificate properties, and the process of certificate validation for both wireless client and IAS server certificates.
This article assumes background knowledge in IEEE 802.11 wireless LAN and associated security technologies and the components of a Windows-based authentication infrastructure.
For background information, see Wireless LAN Technologies and Microsoft Windows.
For detailed information about a Windows-based authentication infrastructure, see Wireless Deployment Technology and Component Overview.
For detailed information about how to deploy a wireless LAN using IEEE 802.1X authentication, see Deployment of Protected 802.11 Networks Using Microsoft Windows.
For information about how to troubleshoot wireless connectivity on wireless networks that do not use 802.1X authentication, see Troubleshooting Microsoft Windows XP-based Wireless Networks in the Small Office or Home Office.
Troubleshooting Tools in Windows Wireless AP Troubleshooting Tools IAS Troubleshooting Tools Troubleshooting IAS Authentication and Authorization Summary Related Links The tools for troubleshooting wireless connections in Windows XP and Windows Server 2003 are the Network Connections folder and tracing.
The Network Connections folder and the notification area icons provide information about the state of the authentication.
If an authentication requires additional information from the user, such as selecting one of multiple user certificates, a text balloon appears instructing the user.